--- title: "Areas: Operations centre | Nexus Observatory" description: "Areas of the Operations centre platform: Monitoring, Incident response, Managed services and Service levels. Fleets, sites and links, in one view." url: https://observatory.global/operations/areas/ publisher: Nexus Observatory Inc. updated: 2026-11-07 --- [Nexus Observatory](https://observatory.global/) / [Operations centre](https://observatory.global/operations/) / **Areas** # Operations centre, area by area. Each area of the platform has its own page: the systems in it, the standards it is drawn against, the industries it serves and how we deliver it. [Plan with us](https://observatory.global/operations/contact/deployment/) [Technologies](https://observatory.global/operations/technologies/) Areas · **5** Technologies · **192** Industries · **3** At a glance ## Monitoring Fleets, sites and links, in one view. The page on monitoring sets out the technologies it uses, the standards they follow and how we deliver it. Monitoring of fleets, sites and links around the clock where contracted, incident response from first alarm to root cause, managed services that run the network for you, and service levels written as numbers you can measure on your own dashboard. The problem ### Every node watched. Every incident closed The products and services of Operations centre start with monitoring, incident response, managed services and service levels. Monitoring of fleets, sites and links around the clock where contracted, incident response from first alarm to root cause, managed services that run the network for you, and service levels written as numbers you can measure on your own dashboard. Components - Pole-mounted edge gateway node - Particulate monitoring station and sensor node - Radar stream gauge on a road bridge - Street small-cell pole with an air-quality node - "AI tower in a box" - Data hall row pair with cold-aisle containment - Network operations centre with a curved video wall - Field-service crew vehicle Interfaces **Instruments**: SDI-12 · RS-485 / Modbus RTU · 4–20 mA **Radio**: Ethernet · LTE-M / NB-IoT · LoRaWAN **Time and position**: GNSS 1PPS **Security**: TPM 2.0 **Publishing**: MQTT Where it works - Reporting - Service levels In the story below 1. The system, part by part 2. Assembly 3. Installation 4. Deployment 5. Connections 6. Operation 7. Failure and recovery 8. Scale and federation 9. What you get Scenes · 13 Next steps [Plan a deployment](https://observatory.global/operations/contact/deployment/) [Open the Field Deployment Studio](https://observatory.global/studio/) [See Operations centre](https://observatory.global/operations/) [See Incident response](https://observatory.global/operations/incident-response/) 1. Operations centre · Areas Every node watched. Every incident closed The products and services of Operations centre start with monitoring, incident response, managed services and service levels. Monitoring of fleets, sites and links around the clock where contracted, incident response from first alarm to root cause, managed services that run the network for you, and service levels written as numbers you can measure on your own dashboard. 2. Area · Monitoring Monitoring Fleets, sites and links, in one view. The page on monitoring sets out the technologies it uses, the standards they follow and how we deliver it. Monitoring of fleets, sites and links around the clock where contracted, incident response from first alarm to root cause, managed services that run the network for you, and service levels written as numbers you can measure on your own dashboard. [See Monitoring](https://observatory.global/operations/monitoring/) 3. Area · Reporting Reporting Uptime, completeness and repairs, on record. The page on reporting sets out the technologies it uses, the standards they follow and how we deliver it. Monitoring of fleets, sites and links around the clock where contracted, incident response from first alarm to root cause, managed services that run the network for you, and service levels written as numbers you can measure on your own dashboard. [See Reporting](https://observatory.global/operations/reporting/) 4. Area · Managed services Managed services We run it; you use what it observes. The page on managed services sets out the technologies it uses, the standards they follow and how we deliver it. Monitoring of fleets, sites and links around the clock where contracted, incident response from first alarm to root cause, managed services that run the network for you, and service levels written as numbers you can measure on your own dashboard. [See Managed services](https://observatory.global/operations/managed-services/) 5. Area · Service levels Service levels Written as numbers you can measure. The page on service levels sets out the technologies it uses, the standards they follow and how we deliver it. Monitoring of fleets, sites and links around the clock where contracted, incident response from first alarm to root cause, managed services that run the network for you, and service levels written as numbers you can measure on your own dashboard. [See Service levels](https://observatory.global/operations/service-levels/) 6. Time and place When and where, on every record On a network for Operations centre, when and where are part of every record: a disciplined clock, from satellite time or a PTP grandmaster, and the station's surveyed position. A degraded clock or position is written into the record for Operations centre, never hidden, and every user downstream sees the same flag. 7. Area · Incident response Incident response From first alarm to root cause. The page on incident response sets out the technologies it uses, the standards they follow and how we deliver it. Monitoring of fleets, sites and links around the clock where contracted, incident response from first alarm to root cause, managed services that run the network for you, and service levels written as numbers you can measure on your own dashboard. [See Incident response](https://observatory.global/operations/incident-response/) 8. Trust Proved before it is trusted Every node on a network for Operations centre proves what it is before it is admitted, by answering an attestation challenge from its hardware root of trust. From then on, its keys stay in secure hardware, its software is signed, and every record it makes for Operations centre can be traced to it. 9. Operations Every node watched, every incident closed Operators of a network for Operations centre see every node at once: its state, its plan and its evidence, in one console. Each alert for Operations centre arrives with its data and a runbook, and its incident stays open until the operator records the cause and verifies the fix. 10. Updates Updates in rings, with rollback No change reaches a whole fleet for Operations centre at once: software and configuration go to one canary site first, then to a few, then to all. Each ring for Operations centre passes only on health and data completeness, and a failed check returns every node to its last good release. 11. How it scales One base unit, repeated A network for Operations centre grows from one proven unit: a base node, its instruments, then the power and radio that make it a station. A relay turns stations into a site, a fleet repeats the site in many places, and capacity for Operations centre rises with each unit added, never by replacing what works. 12. What you get Open where it can be, contracted where it must be Anyone can use and build on the protocol, the methods and the open data behind Operations centre, free of charge. Under contract, Nexus Observatory Inc. builds and runs the sites, fleets and data tiers for Operations centre, priced per site and per fleet, with service levels written as numbers. 13. Next step Operations centre, planned with you Tell us which products and services of Operations centre you need, for which sites and by when. An engineer replies with a survey proposal, a design and a scope for Operations centre, and the plan grows from one site to the network you need. [Plan a deployment](https://observatory.global/operations/contact/deployment/) [Open the Field Deployment Studio](https://observatory.global/studio/) [See Operations centre](https://observatory.global/operations/) More presentations ## See it from every side. Each opens as a full-screen presentation: deeper pages on the same subject, explainers, stories, guided tours of the places, network scenes and the observatories that came before. [All presentations](https://observatory.global/presentations/) ### In depth [Use case **Avalanche detection site**](https://observatory.global/use-cases/avalanche-detection/) [ISIC section · ISIC O **Public administration and defence; compulsory social security**](https://observatory.global/industries/o-public-administration-and-defence-compulsory-social-security/) [Use case **Deployable incident observatory**](https://observatory.global/use-cases/deployable-incident/) [ISIC section · ISIC K **Financial and insurance activities**](https://observatory.global/industries/k-financial-and-insurance-activities/) ### Explainers [Explainer · Government and public safety **Government and public safety** Wildfire cameras on real terrain, GBON station density, street-flood alert thresholds, CAP alerting with the authority in the loop and the radio horizon of a deployable cell.](https://observatory.global/industries/public-safety/explainer/) [Explainer · Sports and events **Sports and events, explained**](https://observatory.global/industries/events/explainer/) [Platform **Operations centre** Alarms nobody owns](https://observatory.global/operations/) [Platform **Sensors & instruments** A number without its story](https://observatory.global/sensors/) ### Stories [Story · Resilient operations **When the links fail** Observing systems matter most on the days infrastructure fails. Designing for that day means local autonomy, stored power, store-and-forward delivery and…](https://observatory.global/stories/resilient-ops/) [Story · Airspace and drones **A shared sky below 120 metres** Flying beyond visual line of sight turns a drone from a camera on a stick into infrastructure. It needs a command link that holds, an identity others can…](https://observatory.global/stories/airspace-drones/) [Story · Mountains and avalanche terrain **Snowpack, slope and signal** Avalanche forecasting reasons about the likelihood and size of avalanches on given terrain. The observations behind it come from a few stations in hard…](https://observatory.global/stories/mountain-avalanche/) ### Places and networks [Guided tour · Guided 3D tour **Wildfire forest** Camera masts on the ridges, a weather station in the stand and a private cell: the red ground is what the ridge camera can see.](https://observatory.global/environments/wildfire-forest/) [Guided tour · Guided 3D tour **Mountain valley site** A private 5G tower, an automatic weather station, a compact radar and a seismic vault on real alpine terrain, joined to an edge data centre that admits, times and publishes every…](https://observatory.global/environments/mountain-valley/) [Guided tour · Guided 3D tour **City block** Small cells on street poles, air-quality nodes and heat sensors across four blocks, joined to an edge node that publishes open city data.](https://observatory.global/environments/city-block/) [Network scene · NTN · Satellite **Satellite direct to device in a mountain valley** Where the valley cell cannot reach, phones on the pass road connect straight to a low-orbit satellite, which relays through its feeder link to a gateway.](https://observatory.global/environments/networks/ntn-d2d/) [Network scene · Backhaul · Fresnel zone **Microwave backhaul across a river valley** An 18 GHz hop from the church tower to a mast on the far side of the flood plain: its first Fresnel zone, clearance over the town and trees, and what a new building in the path…](https://observatory.global/environments/networks/backhaul-fresnel/) ### Heritage observatories [Heritage observatory · United States · 1961 **World-Wide Standardized Seismograph Network** In the early 1960s the United States put identical seismographs, calibrated the same way, in more than a hundred places around the world and published the records on film for…](https://observatory.global/observatories/wwssn/) [Heritage observatory · China · 132 **Zhang Heng's seismoscope** In 132 CE a court astronomer presented a bronze urn that, it was recorded, told the capital of an earthquake no one in Luoyang had felt. No original survives.](https://observatory.global/observatories/zhang-heng-seismoscope/) ### Interactive tools [Interactive tool · Plan a site **Field Deployment Studio** Terrain, devices, coverage, viewshed, power and the best spot for a station, then a deployment request with the plan attached.](https://observatory.global/studio/) **01** Areas ## Operations centre, area by area. Choose an area for its systems, standards, the industries it serves and how we deliver it. [01 Monitoring Fleets, sites and links, in one view. Open the area →](https://observatory.global/operations/monitoring/) [02 Incident response From first alarm to root cause. Open the area →](https://observatory.global/operations/incident-response/) [03 Managed services We run it; you use what it observes. Open the area →](https://observatory.global/operations/managed-services/) [04 Service levels Written as numbers you can measure. Open the area →](https://observatory.global/operations/service-levels/) [05 Reporting Uptime, completeness and repairs, on record. Open the area →](https://observatory.global/operations/reporting/) **02** Open and enterprise ## Open by default. Enterprise by contract. The open layer lives on the main site, free to use and build on. Enterprise services are delivered under contract by Nexus Observatory Inc. Open, on the main site - Status and incident record format Enterprise, on this site - Managed Site - Network operations - Service-level reporting **03** On this site ## Where to go next. [Operations centre Technologies The layered map of what we build with. Open →](https://observatory.global/operations/technologies/) [Operations centre Architecture Layers, functions and evidence. Open →](https://observatory.global/operations/architecture/) [Operations centre Industries The industry sites built on this platform. Open →](https://observatory.global/operations/industries/) [Operations centre Resources Explainer, stories, specification and forms. Open →](https://observatory.global/operations/resources/) ## Bring us the site. We bring the survey, the design and the crew. The form names who receives your details. [Plan a deployment](https://observatory.global/operations/contact/deployment/) [Contact](https://observatory.global/operations/contact/) [Nexus Observatory](https://observatory.global/) **Operations centre** . Every node watched. Every incident closed. 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[Positioning, navigation and timing](https://observatory.global/pnt/) - [Security and trust](https://observatory.global/security-trust/) - [Digital twins and simulation](https://observatory.global/digital-twins/) - [Data & licensing](https://observatory.global/data-products/) - [Field services](https://observatory.global/field-services/) - [Design and integration](https://observatory.global/integration/) - [Test and qualification](https://observatory.global/qualification/) - [Operations centre](https://observatory.global/operations/) - [Training and enablement](https://observatory.global/training/) - [Frontier labs](https://observatory.global/labs/) Solutions - [Early warning](https://observatory.global/use-cases/street-flood/) - [Wildfire and fire weather](https://observatory.global/use-cases/wildfire-camera/) - [Environmental compliance](https://observatory.global/use-cases/methane-fenceline/) - [Asset monitoring](https://observatory.global/industries/infrastructure/) - [Private networks](https://observatory.global/connectivity/private-5g/) - 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